When your school is ready to roll out a system, application, product or process, Virtucom will provide efficient, quality-driven deployment services from design concept to reality. Some of our key steps will include:
Verification of Builds to Product Specifications
Rolling out new applications can prove a complicated and time consuming process. Our testing procedures ensure that all required functionality is working as defined, and that any possible development bugs have been identified. As part of our checks and balances system, Virtucom runs tests on new programs to ensure the application is running smoothly.
Hardware & Software Configuration
Virtucom ensures that your hardware and software are running efficiently and effectively to meet your school’s administrative and academic needs. We’ll track and manage your IT licensing for hardware, software, and users.
Records and documentation of all infrastructure components are maintained, indicating physical locations and links between each configuration. Your operating systems and applications are kept up-to-date with servicing, maintenance, and software upgrades. This proactive process minimizes security risks and reduces exposure to both internal and external threats.
Many schools continue to operate with manual, paper based systems. Virtucom’s Document Management System digitizes your paper streams, faxes and email, efficiently and cost-effectively storing this information for retrieval as needed.
“Going paperless” is environmentally friendly and reduces the need for office storage space such as file folders and filing cabinets. In addition to reducing administrative overhead costs, document imaging can enhance data security and improve business processes.
Inventory Management and Asset Tags
Administrators and IT support staff need to know what assets exist in their current inventory and where each item is located. Equipment can be moved, in-service, deleted, or misplaced, which can wreak havoc on record-keeping. To solve this problem, Virtucom utilizes asset tags with serial numbers or bar codes. These tags remain affixed and readable for the life of each asset. This detailed system provides up-to-date record keeping about your school’s property, allowing you even track new equipment purchases and service periods in an organized fashion.
Schools need secure, easy access to their data in the unfortunate event of natural disasters, service interruption or other security threats. Virtucom can make sure your technology is up and running if the unexpected happens. As part of your disaster recovery plan, we’ll transfer data at regularly scheduled intervals to an off-site center or remote location. This data storage process is secure, reliable and cost effective.
We also offer disk staging, a temporary step before the data is copied to tape. This process is referred to as D2D2T (disk-to-disk-to-tape).
Benefits of D2D2T include:
- Servers can be backed up at the same time
- During backup to disk, data is available and can be restored
- The combination of disks and tape as storage is more reliable than either single media type alone
- Disk backups can be RAID protected
A successful project requires successful project leaders. At Virtucom, our experienced and certified project managers execute day-to-day operations, communicate project status and related tasks, and ensure your project is delivered on-time, within budget and to your satisfaction.
Virtucom’s project managers use industry standard methodologies to manage all phases of your IT project including:
Our Project Managers consider themselves an extension of your staff. This relationship, combined with our strong work ethic, helps account for our expansive list of successfully completed projects and satisfied clients.
Virtucom provides on-site installation for desktops, printers, servers and networking equipment. Our staff of expertly trained technicians will unpack equipment, power test, install hardware components, configure software, and integrate the equipment within your school’s network. In addition to installation, Virtucom can de-install, move, or dispose/recycle your existing equipment.
Click here to learn about our Asset Recovery/Disposal services.
Data Migration/User-Level Customization
Upgrading your school database or system software? A key consideration is whether to import data that is not compatible with the new system. Virtucom can help you with this decision. We’ll then transfer relevant data from the old system to the new in the most automated way possible.
Data migration can also be employed to store little-used, or historic data off-line onto magnetic tape or other backup storage methods for periodic access as needed.